Frequently Asked Questions (FAQ)

1. Do you accept refunds?

Yes, we do accept refunds. If you're not satisfied with your purchase, please contact us within 24 hours of receiving your order for instructions on how to return it.

2. Do you accept returns?

Yes, we accept returns. Items must be in unused condition, in original packaging, and meet the criteria outlined in our return policy. Please review our return policy for more details.

3. Do you offer free shipping?

Yes! We offer free shipping on all orders. Enjoy the convenience of shopping without additional shipping costs.

4. What is the delivery time for spare tire covers?

For spare tire covers, the delivery time is approximately 9-11 business days, including weekends. This allows for processing, packaging, and shipping.

5. What is the delivery time for clothing, mugs, and hats?

For clothing, mugs, and hats, delivery typically takes 5-8 business days, depending on your location and shipping method chosen.

6. What is the delivery time for wall art?

Wall art orders typically take about 10 business days to be processed and delivered.

7. How can I track my order?

Once your order has shipped, you will receive a tracking number via email to monitor its progress.

8. Can I cancel or modify my order?

Orders can only be modified or canceled within 24 hours of purchase. After this period, the order is processed, and we cannot make changes.

9. How do I contact customer service?

You can contact our customer service team at support@grittyshops.com. We’re here to help with any questions or concerns!