At Grittyshops, your privacy is important to us. This Privacy & Cookie Policy explains how we collect, use, and protect your personal information when you visit our website or make purchases. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information when you visit our website or place an order:

  • Personal Information: When you make a purchase, create an account, or contact us, we collect your name, email address, phone number, billing and shipping address, and payment information.
  • Non-Personal Information: We may collect non-identifiable information such as browser type, IP address, and the pages you visit on our website. This helps us improve your user experience and analyze website traffic.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Process Orders: We use your information to process and fulfill your orders, including shipping and communication regarding your purchase.
  • To Improve Your Experience: We may use your data to personalize your shopping experience, recommend products, or tailor content to your interests.
  • Marketing & Promotions: If you opt-in, we may send you marketing emails about promotions, new products, and special offers. You can unsubscribe from these emails at any time by clicking the unsubscribe link in the email.
  • To Improve Our Services: We may use non-personal information for analytics to improve our website, troubleshoot issues, and enhance our services.

3. How We Protect Your Information

We take the security of your personal data seriously. We use a variety of security measures, including encryption and secure payment gateways, to protect your information during transmission and storage. However, please be aware that no method of internet transmission is 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These third parties are required to keep your information confidential and are prohibited from using it for any other purpose.

We may also disclose your information to comply with legal obligations, enforce our site policies, or protect our rights, property, or safety, or that of others.

5. Cookies

A cookie is a small file placed on your device that helps us enhance your browsing experience. We use cookies to:

  • Remember your preferences and login information for future visits.
  • Analyze website traffic and user behavior to improve our site.
  • Show relevant advertisements based on your interests.

Types of cookies we use:

  • Essential Cookies: These are necessary for the functioning of our website (e.g., for processing orders).
  • Performance Cookies: These help us analyze site traffic and improve the performance of our website.
  • Functional Cookies: These remember your preferences, such as language or region, for a more personalized experience.
  • Advertising Cookies: These are used to display personalized ads based on your browsing activity.

You can control cookie settings through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect your experience on our site.

6. Your Rights

You have the right to:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to certain legal obligations.
  • Opt-Out: Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at Contact@Grittyshops.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Policy

We reserve the right to update or change this Privacy & Cookie Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy & Cookie Policy or how your data is handled, please contact us at:

Email: Contact@Grittyshops.com